Faculty & Staff Directory

iconiconNameJeff StratmanImageJeff StratmanFirstnameJeffLastnameStratmanOffice Phone817-257-7545
Emailj.stratman@tcu.edu
Website
Vitae
Position:Professor & Department ChairDepartment:Information Systems and Supply Chain MgmtOffice:Dan Rogers 330CRole:FacultyEducation
  • Ph.D., Operations Management, Kenan-Flagler Business School, University of North Carolina at Chapel Hill, August, 2001.
  • B.S.E., Mechanical & Aerospace Engineering, Princeton University, June, 1989.
Areas of Expertise / Research
  • Enterprise Resource Planning (ERP)
  • Systems Management of Technology
  • Healthcare Operations
Work Experience
  • Andersen Consulting, Arthur Andersen & Co., S.C.
Courses Taught
  • Production & Operations Management
  • Operations Resource Planning
Key Publications
  • Queenan, C.C., M. Ferguson and J.K. Stratman, (2011) "Revenue Management Performance Drivers: An Exploratory Analysis within the Hotel Industry" Journal of Revenue and Pricing Management. 10(2), 172-188.
  • Bendoly, E., E.D. Rosenzweig and J.K. Stratman, (2009) "The Efficient Use of Enterprise Information for Strategic Advantage: A Data Envelopment Analysis" Journal of Operations Management, 27(4), 310-323.
  • Stratman, J.K. (2008) "Facilitating Offshoring with Enterprise Technologies: Reducing Operational Friction in the Governance and Production of Services." Journal of Operations Management, 26(2), 275-287.
  • Stratman, J.K. (2007) "Realizing Benefits from Enterprise Resource Planning: Does Strategic Focus Matter?" Production and Operations Management, 16(2), 203-216.
  • Bendoly, E., E.D. Rosenzweig and J.K. Stratman, (2007) "Performance Metric Portfolios: A Framework and Empirical Analysis." Production and Operations Management, 16(2), 257-276.
  • Hendricks, K.B., V.R. Singhal and J.K. Stratman. (2007) "The Impact of Enterprise Systems on Corporate Performance: A Study of ERP, SCM and CRM System Implementation." Journal of Operations Management, 25(1), 65-82.
  • Stratman, J.K., A.V. Roth, and W.G. Gilland. (2004) "The Deployment of Temporary Production Workers in Assembly Operations: A Case Study of the Hidden Costs of Learning and Forgetting." Journal of Operations Management, 21(6), 689-707.
  • Stratman, J.K. and A.V. Roth. (2002) "Enterprise Resource Planning (ERP) Competence Constructs: Two-Stage Multi-Item Scale Development and Validation." Decision Sciences, 33(4), 601-628
Awards / Recognition
  • David Eccles Faculty Fellow Award, David Eccles School of Business, University of Utah, May 2009
  • David Eccles Emerging Scholar Award, David Eccles School of Business, University of Utah, May 2008
International Experience
  • Indonesia
  • South Africa
  • Australia
Hobbies / Interests
  • Reading
  • Aviation
  • Hiking