Faculty & Staff Directory

iconiconNameSriram ThirumalaiImageSriram ThirumalaiFirstnameSriramLastnameThirumalaiOffice Phone817-257-7616
Emails.thirumalai@tcu.edu
Website
Vitae
Position:Associate ProfessorDepartment:Information Systems and Supply Chain MgmtOffice:Dan Rogers Hall 253Role:FacultyEducation
  • PhD, University of Minnesota
  • MS, University of Minnesota
  • BTech, Indian Institute of Technology
Areas of Expertise / Research
  • Healthcare Operations
  • Retail Supply Chain Operations
  • Service Operations
  • Management of Technology
Courses Taught
  • Operations Management
  • Service Operations
  • Management of Technology
Key Publications
  • Thirumalai, S., Mishra A., & Sinha, K. 2016. "Project Quality: The Achilles Heel of Offshore Technology Projects? An Empirical Investigation of Project Execution Capabilities," IEEE Transactions on Engineering Management. forthcoming
  • Dey, A., Sinha, K. K., and Thirumalai, S. 2013. "Technology Capability for Health Care Delivery: Is More Better?'' Journal of Service Research.
  • Thirumalai, S., and Sinha, K. K. 2012. "To Personalize or Not to Personalize the Online Purchase Interactions: Implications of Self-Selection by Retailers" Information Systems Research.
  • Thirumalai, S., and Sinha, K. K. 2011. "Customization of the Online Purchase Interactions and Customer Satisfaction: An Online Field Study." Journal of Operations Management, Vol. 29(5), 477-487. [Special Issue on Field Research in Operations and Supply Chain Management]
  • Thirumalai, S., and Sinha, K. K. 2011. "Product Recalls in the Medical Device Industry: An Empirical Exploration of the Sources and Financial Consequences." Management Science, Vol. 57(2), 376-392.
  • Thirumalai, S., and Sinha, K. K. 2009. Customization Strategies in Electronic Retailing: Implications of Customer Purchase Behavior.' Lead Article in Decision Sciences Vol. 40(1), 5-36.
  • Thirumalai, S., and Sinha, K. K. 2005. "Order Fulfillment and Customer Satisfaction in Electronic B2C Operations: Implications of the Product Type,'' Journal of Operations anagement Vol. 23(3-4), 291-303.
Awards / Recognition
  • Nominated for Excellence in Teaching Award by the University of Utah's chapter of the National Society of Leadership and Success, 2011.
  • IBM Best Paper Award - for the paper "Customization Strategies in Electronic Retailing: Self-Selection and Performance Implications," at the POMS Conference, 2006.
  • Carlson School Dissertation Fellowship 2004 - 2005. Also nominated for a University-wide dissertation proposal competition by the Carlson School.
  • Juran Center Scholarship Finalist Award, 2004.