Center for Professional Communication | Communication Assessments  

Myers-Briggs Type Indicator Description: The MBTI instrument was developed with great care and has been used by people around the world for more than 40 years.  Organizations use type information to improve communication, teamwork and leadership. Estimated Time to Complete: 20 minutes Instructions: The MBTI is completed online and requires a visit to the CPC for completion. Contact Deidre Williams d.williams@tcu.edu 817-257-7539 Personal Listening Profile (estimated 30 minutes to complete)  Description: It is estimated that people screen out or change the intended purpose of what they hear in over 70% of all communications! The biggest factor contributing to such miscommunication is our listening approach. Behavioral research shows that people listen with a preferred listening approach. The Personal Listening Profile® research describes five listening approaches:   Appreciative: listens in a relaxed manner, seeking enjoyment, entertainment or inspiration.   Empathic: listens without judging, is supportive of speaker and learns from the experiences    of others.   Comprehensive: listens to organize and make sense of information by understanding    relationships among ideas.   Discerning: listens to get complete information, understand main message and determine    important details.   Evaluative: listens in order to make a decision based on information provided and may accept or    reject message based on personal beliefs.  Estimated Time to Complete: 30 minutes Login Instructions: An e-mail will be sent to you from the Center for Professional Communication with a subject line of Listening Styles Profile which contains a link to the online assessment. Each student uses a unique link so it is necessary to take the profile by clicking on the link sent to your e-mail address. Contact If you experience difficulty accessing the Personal Listening Profile, contact: Deidre Williams d.williams@tcu.edu 817-257-7539   Social Styles Inventory Description: Social style is not the same thing as personality.  Social style refers only to observable surface behavior.  By understanding the surface behaviors of ourselves and others we can develop strategies to work more collaboratively and effectively with others. Estimated Time to Complete: 5 minutes Instructions: This profile is currently only in paper format and needs to be completed in the CPC during normal business hours. Contact Deidre Williams d.williams@tcu.edu 817-257-7539 Thomas-Kilman Conflict Mode Instrument Description: The Thomas-Kilmann Conflict Mode Instrument (TKI) is the world’s best-selling instrument for understanding how different conflict-handling modes or styles affect personal and group dynamics and for learning how to select the most appropriate style for a given situation. Estimated Time to Complete: 15 minutes Instructions: This profile is currently only in paper format and needs to be completed in the CPC during normal business hours. Contact Deidre Williams d.williams@tcu.edu 817-257-7539

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