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Course Catalog 2009-2010 | Communication

Course Name: Communication Strategies to Drive Results in Uncertain Times
Instructors: Kelly O’Brien, Director and Tracy Williams, Assistant Director of the Center of Professional Communication at the Neeley School of Business
Dates: TBD
Time: 8:00 am - 5:00 pm
Location: Tandy Hall, Room 320
Cost: $1590.00
For more information click here
 
Course Description
To inspire and influence others in the business environment, executives and leaders must gain trust and commitment from their employees and key stakeholders. The ability to present information in a way that engages and encourages others can help you achieve business goals, whether you’re addressing executives, supervisors, employees, board members, investors, business partners, media outlets or key company personnel. By possessing communication skills that motivate others, you have a better opportunity to drive your vision forward and gain the commitment of key partners.
 
Competitive Advantages
  •   Increase your ability to influence audiences and to attain goals
  •   Possess the tools and techniques to clearly communicate ideas and keep audiences engaged
  •   Know how to adapt presentations to the needs of various audiences
  •   Possess communication tools to manage challenging situations with individuals
  •   Gain greater confidence when speaking to audiences and individuals where critical
      information is being addressed


Course Name:  Conflict Resolution for Results
Instructor: Greg Stephens, Associate Professor of Management at the Neeley School of Business
Date: TBD
Time: 8:00 am - 5:00 pm
Location: Tandy Hall, Room 320
Cost: $600.00
For more information click here

Course Description
The program will begin with a discussion of the nature of conflict and how it plays out in organizations. Participants will then take a self-assessment on conflict management style and finally, will engage in role simulations that provide an opportunity to practice the skills that are important to resolving conflicts.


Course Name:  Crucial Conversations [Vital Smarts ™]
Instructor: TBD
Dates: January 27 and 28, 2010
Time: 8:30 am - 5:30 pm
Location: Tandy Hall, Room 320
Cost: $995.00
(this course requires a minimum number of 15 enrollees. This is a public program and no discounts will apply to this program)
Register here

Course Description
A crucial conversation is a discussion between two or more people where stakes are high, opinions vary and emotions run strong. These conversations, when handled poorly or ignored, can cause dismal results in teams and organizations. This course teaches how to achieve spirited dialogue at all levels in your organization. Experience how to surface the best ideas, make the highest-quality decisions, and then act on decisions with unity and commitment.
 
Competitive Advantages

  •   Build alignment, agreement and interpersonal communication
  •   Create conditions where people speak with complete candor (no matter the topic)
      and with complete respect (no matter the person)
  •   Enable spirited dialogue and reduce deference and defiance
  •   Step up to tough issues and sharing opinions, feelings, and information safely and freely
  •   Promote the best ideas, save time with fewer meetings, have less disagreement, and build
      more alignment with better decisions
  •   Achieve organization-wide results at costs that are often less than in-house training options