Frequently Asked Questions

How do I book an appointment?
Request an appointment here.

What time/days are available for my appointment?
The PDC office hours are Monday-Friday, 8:00 a.m. - 5:00 p.m. C.S.T.

Can I get a same-day appointment?
Please request appointments with at least 24-48 hours' notice.

What is a "Skills Development" appointment?
This type of appointment can be customized to your needs. Do you want help strengthening the bullets on your resume, putting together a better slide deck for an upcoming presentation or getting feedback on your elevator pitch? Our coaches and staff can help support you in many areas of development. Contact for more information.

What is the "Other" appointment?
If you are not sure what type of appointment you need, choose "other" and a PDC staff member will contact you to discuss your request. 

I missed my appointment. Now what?
Send an email apology to the PDC staff member with whom you were scheduled. Copy Submit a new appointment request in order to reschedule your appointment.

I don't see an answer to my question. What do I do?
If you do not see what you are looking for, contact us via email at or by calling 817-257-7539.

Professional Development Skills 

How do I improve my professionalism?

Firstly, put yourself in situations that push you to grow. Leadership roles in student organizations or volunteer opportunities, for example. The experiences you have in those settings will show you what you are naturally good at and where you need to improve. At the Professional Development Center, we think about professionalism across 4 pillars: Leadership, Communication, Teamwork, and Critical Thinking (also called Problem Solving). Identifying specific areas for improvement is the first step.

The next step is to set achievable and relevant goals that help you grow and improve in your area of identified need. Not only will you need to set goals to further yourself as a professional while in school – it is also highly likely your future employers will require you to set multiple goals each year to demonstrate that you are acquiring new skills and contributing to the overall strategic plan of the company.

Knowing how to set a goal that is simultaneously attainable and aspirational is critical. If your goal is too aspirational, you might not achieve it, which is discouraging at best and can translate to a demotion or stagnation at worst. If your goal is too easily attainable, you won’t feel motivated, and you won’t impress yourself or your boss. Start working on formal goal setting now so that you will always have it as an important part of your professional tool kit.

Construct a specific goal to work towards each semester. Your goal should be centered on a skill you want to develop related to your career – perhaps it is specific to a function, industry, or role you are considering for internship or after graduation OR it could be more broadly related to building your professional network and brand. There are many areas to explore with this goal including networking, personal brand, technical expertise, or information acquisition, among others.

Your goal needs to be manageable and specific. Identify the action you will take and amount of time you will engage in that action. The following template is a good way to make sure you are including the key parts.

In order to ________, I will ____________ to ____________ by November 24, 2020.

Some examples:

In order to establish a personal brand, I will spend 1 hour per week to complete my LinkedIn profile to 100% by November 24, 2020.

In order to understand the type of roles that could be a good fit for me in Marketing, I will identify 8 job listings in Handshake that seem interesting to create a list of pros/cons for the kind of job I might like to apply for in the future by November 24, 2020.

In order to have experiences that enrich me and build my resume, I will find and pursue at least 2 TCU organizations to join by November 24, 2020.

PDC Coaches

Who are the PDC Coaches?

PDC Coaches are Juniors, Seniors, and MBA students who deliver services for the Professional Development Center. They are gifted communicators and caring people who are dedicated to Neeley and promote our culture of professionalism and personal accountability. Coaches represent all majors and many of the co-curricular organizations within Neeley and TCU.

Coaches receive extensive training to perform the following duties:

  1. Lead class discussions on Managing Conflict and Developing High-Performance Teams to promote student success in professional settings.
  2. Evaluate group presentations and suggest improvements based on best practices.
  3. Conduce mock interviews to students to improve confidence when entering the job market.
  4. Coach students in Neeley Premium Credentials program to maximize professional skills such as effective communication, leadership, teamwork, and critical thinking.
  5. Provide valuable peer-to-peer feedback for improving resume and interview skills during the “Entering Neeley” admission process.

How do I become a PDC Coach?

The typical path for becoming a PDC Coach is to personally embody the qualities that the Professional Development Center espouses: being a good communicator, advocating for yourself, and participating in voluntary opportunities offered by the PDC to pursue growth and learning. We are always looking for high performing students that we encounter during BIS class presentations and the Entering Neeley process. If you would like to be on our candidate list and invited to submit an application, send an email to and let us know why you are a good fit for this role. We recruit Sophomores and Juniors each Spring to start work the following academic year. MBAs are recruited at the beginning of their 1st year.

How can the Professional Development Center help me if I’m not currently looking for an internship or job?

The most successful Neeley students do not wait until they think they need help, they take advantage of the resources throughout their time in Neeley. Do you have a LinkedIn page? Do you know how to network? Are you assertive within a team? Can you effectively delegate? Are you comfortable leading a team? Would you rather see the dentist than give a presentation? There are multiple ways we can support your success by helping you identify meaningful professional goals and creating an action plan that is realistic and achievable. This will ensure you are ready when opportunities strike.

Schedule a Skills Development appointment online using the PDC Book Appointment form or by visiting the PDC Webpage and clicking on Book Appointment.

Using a desktop or laptop — the Book Appointment button will be at the top of the page. 

On your mobile device — the Book Appointment button will be in the lower right of your screen.

What can I do to make myself a more competitive candidate for jobs?

There are many ways you can strengthen your brand equity in the job market. Learning new technical skills, completing side projects to showcase your work, refining your overall communication skillset, or maybe it’s by becoming a more intentional networker. Whatever your goals are, there are ways to position yourself more competitively.

Schedule a Skills Development appointment online using the PDC Book Appointment form.

Entering Neeley Process

Who is the main point of contact for the Entering Neeley process?
For any questions or concerns in regards to applying to Neeley or completion of requirements, reach out to Kimberly Heard at or 817-257-3041.

Who do I contact if I have questions about MOS Certifications?
Check out the Microsoft webpage for information first. If you still have questions, contact Gabrielle Sanchez at or 817-257-5220.

Who do I contact if I have questions about the Speaker Event?
Contact Julie Reynolds in the Alcon Career Center at or 817-257-5572.

How do I know if I am ready to apply?
Take a few moments to review the application requirements.

How do I apply?
Once you are sure that all application requirements have been met, you can find the application through your TCU portal. Click the Neeley Application button on the left side. If the application is closed, it could be because the application dates have past or you are not currently eligible to apply.

How do I know if my application was received?
You will receive an email confirmation stating the success of your application submission along with next steps.

How is COVID-19 affecting the application process?
Our team is working diligently to ensure students have the TCU experience while remaining within the CDC recommendations. Some of the events will be virtual and others will be completed through TCU Online.

I received an email from Kimberly Heard saying I am missing some requirements for the application. What do I do?
Respond to this email as soon as possible with any information you have. If you do not respond, then your application may be cancelled.

I missed the application due date. Now what?
Application dates are provided via the website and email blasts. It is up to you to remember when you were advised to apply and seek that information out. We would encourage you to meet with your advisor to re-evaluate your degree plan options in order to apply next semester.

How do I find the link to my Virtual Interview?
Search your TCU email for Interviewstream or login at using your TCU email and click on the assignments tab.

How to I schedule my In-person Interview?
To book an appointment, go to the PDC webpage and click on the yellow ‘book an appointment’ button at the top. This will allow you to fill in your information and select interview, then select the admissions in-person interview for appointment type. Remember to give two dates and times that you are available for the interview and we will do our best to book it during one of those times. The earlier you request an interview the better chance we have to accommodate you. Your resume is due at the time of your in-person interview, so bring two copies with you to receive credit for both.

I signed up for one of the requirement events, but I missed it. Now what?
Reach out to Kimberly Heard at or 817-257-3041 to let her know the event was missed.

There is a scheduling conflict with all of the dates for the one of the requirements. What do I do?
Reach out to Kimberly Heard at or 817-257-3041 as soon as you know about a scheduling conflict.

One of my Entering Neeley requirements says incomplete, but I attended the event recently. What happened?
Please allow up to 7 business days for attendance to be processed. If it still says incomplete after the 7 business days, reach out to Kimberly Heard at or 817-257-3041.

I have completed all of the requirements. Now what?
Please refer to the Neeley Admissions Requirements tab located through your TCU portal for completion. If all are marked complete, then there are no more requirements or actions at this time. In the meantime, please keep a lookout for any emails from Kimberly Heard that have an action requested and reply back as soon as possible.

When will the Admission Letters be sent out?
All letters will be received before enrollment for the next semester opens.

I received an acceptance letter, but it says that it is a ‘contingent acceptance.’ What does that mean?
This letter means that as long as all requirements (including GPA) are complete by the end of the semester, then you will be accepted. You will only receive another letter if these requirements are not met.

I received a denial letter. Do I have to change my major?
You may remain as a pre-business student as long as this is not the second time you have applied and been denied. Be sure to reach out to your Academic Advisor for degree plan options.

I received a denial letter. Is there anything I can do to change this decision?
The Admission Committee takes the completion of all requirements and your current GPA into consideration when making the decision. If your GPA improves when grades are posted, you can request a secondary review by emailing Dean Lynn Muller and include Kimberly Heard.

Who is on the Admission Committee and how do they decide if a student is accepted?
A panel of Neeley School of Business faculty meet to discuss the applicants and make decisions based on completion of requirements, along with your current cumulative GPA and lower-division requirement (LDR) GPA.


Can I still request mock interviews and case interviews?
Absolutely. Interviewing is a critical skill that takes time to develop. This is not a one and done skill area. We can prepare you for behavioral interviews, case interviews, panel interviews, and we develop customized interviews when necessary. We match you with a PDC staff person based on your background, experience, and level of development.

Request your mock interview by using the PDC Book Appointment form.

I am starting to apply for internships. I had a mock interview for admissions. Should I schedule another one for internships?
Yes, you should schedule another mock interview which will focus more on the type of position you are interested in and ask more in-depth questions. Be sure to provide your current resume and the internship job description to once your appointment is confirmed, and no later than 24 hours prior to your interview.

Will I be interviewed by a PDC Coach or staff member?
You will be scheduled with the person who is best suited to assist you at the time you are available.

I just found out I have an interview for a full-time position. Should I schedule a mock interview? What if I’ve already had a mock interview; can I do another?
The PDC is more than willing to conduct multiple Mock Interviews with students. Be sure to provide your current resume and the job description to once your appointment is confirmed, and no later than 24 hours prior to your interview.

I have been informed that I must go through a Telephone Screening Interview followed by a Virtual Interview. Can the PDC help me prepare for these?
Absolutely. There are subtle and important distinctions when doing in-person, telephone and virtual interviews you should be prepared to deal with. The PDC can help you prepare for any of these interview types.

When is the best time to start preparing for a career in consulting?
Consulting is a broad category that cuts across most industries and many business degree majors. As soon as you discover a potential interest in this area, we strongly recommend you connect with the TCU Consulting Club through the TCU Engage website.

I understand that Case Interviews are a common interview technique used by Employers in the Consulting field. How do I find out more and prepare for this type of interview?
Becoming skillful in Case Interviewing takes a significant amount of time and practice. It is imperative that students not wait until the last minute to learn about this interview technique. For example, scheduling your first Case Interview meeting with the PDC a week prior to your case interview is too late. To become skillful takes months of effort and deliberate practice.


How can I get help improving my Résumé?

It is important to continuously update your résumé. We recommend that you update your résumé at the start of each academic year and any time you assume a position in leadership within a student organization.

Start working on your résumé well in advance of when you will need it for applying to internships or jobs.

The first step is to make sure your résumé is correctly formatted and lists the correct sections. Download the Résumés and Cover Letters Booklet from this page for examples and guidance.

The next step is to submit your résumé (correctly formatted) to the PDC Resume Center.

You will receive personalized suggestions via email from a PDC staff member within 48 hours. You can submit your résumé for review multiple times as long as you are making the suggested changes between submissions.

It takes more time to build a strong résumé than students typically allow. It is a very individualized document that showcases your experiences and skills. It will require thoughtful attention and time. Creating a good résumé under pressure is much more difficult than doing so when you have the time to pay careful attention to the process.


What days/times are available for presentation coaching?
The PDC office hours are Monday-Friday 8:00 a.m. – 5:00 p.m. CST.

How is my instructor informed that my team came in for coaching?
Your instructor will receive a copy of the presentation coaching form that was completed during your coaching session.

My team is scheduled for presentation coaching but one of our team members cannot attend. What should we do?
The PDC and your instructor recommend that you schedule your coaching session when all team members can attend. If a team member cannot attend, they will be marked absent on the coaching form so that the instructor is aware of the absence.

Can I request presentation coaching session as an individual? My team is scheduled later in the semester, but I would like some feedback on my portion of our presentation.
Yes, you can schedule an appointment to work on your portion of a group presentation. You will benefit from the feedback you will be given as an individual.